Warning

MillMage is in active development and in a prerelease state. Many operations and functions are not feature complete. Please report any unexpected behavior by searching for and reporting the issue or question in the MillMage Beta User Forum. Please include screenshots and as much detail as possible.

Beta Users: Finding Help

Find help and download the latest release candidate of MillMage in the MillMage Beta User Forum.

Users new to MillMage should follow the Getting Started guide.

Warning

This documentation is in active development and in a prerelease state. These documents are not complete and may include missing pages, broken links, and placeholders. Content is being updated as feedback is reviewed. Your patience is appreciated.

Connection Problems

Can't Connect Laser to Computer

First steps:

• Make sure your laser is turned on
• If you're connecting with a cable, make sure it is plugged in securely on both ends
• Close any other control software that might be communicating with your laser
• Make sure you've selected the correct device in MillMage, and that the controller type and connection method are correct

If you still can't connect to the laser:

• Check USB Cables
• Check Drivers
• Check Serial Port
• Linux-Specific Issues

Laser Doesn't Stay Connected To Computer

If your laser connects to the computer but doesn't stay connected, please try the following:

• Check USB Cables
• Check For Electrical Issues
• Windows-Specific Issues

Laser Behaves Unexpectedly

If your device is restarting when you try to use it, you are most likely experiencing either communication problems or brief losses of power. This is often visible when a device set to home on startup homes unexpectedly. Please try the following:

• Check for Electrical Issues
• GRBL Communication Problems

If you're experiencing unexpected behavior from a device not originally intended as a laser, such as a diode module mounted to a 3018 CNC router, you may need to adjust the settings:

• Configuring CNC-Based Lasers

Laser Is Connected, But Not Responding

If your laser appears to be connected to the computer but is not responding, try the following:

• If your device has a screen, check for error messages or alarms
  • Some enclosed lasers have sensors to detect if the lid is open, and will not run until the door is closed and the error is cleared
  • Some lasers with water cooling have sensors to detect the flow of water, and will not run if they don't detect water flow
• Check to see if the correct serial port is selected, if relevant
• For GRBL devices, check the Console Window for Errors and Alarms

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For more help using MillMage, please visit our forum to talk with MillMage staff and users, or email support.

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